Last Updated: 5 June 2026
Information We Collect
When you use our website, contact form, WhatsApp, or booking channels, we may collect the information you choose to provide, such as your name, phone number, email address, vehicle details, service request, and any message or file you send us. If you book a service or request a quote, we may also keep basic booking records, service notes, and communication history so we can respond properly and manage your request.
How We Use Your Information
We use your information to handle bookings, provide quotes, contact you about your vehicle, deliver workshop services, send service updates, and improve the customer experience. We may also use the information to manage invoices, follow up on your request, keep internal records, and meet any legal or business obligations that apply to our workshop.
Sharing, Storage, and Security
We do not sell your personal information. We may share your information only when needed to complete your request, operate our website, process a booking, arrange a payment, or comply with UAE law. We take reasonable technical and organizational measures to protect your information from loss, misuse, unauthorized access, or disclosure. We keep your data only for as long as it is needed for the purpose it was collected, unless a longer retention period is required by law or for legitimate business records.
Your Rights and Contact
You may contact us to ask about the information we hold about you, request correction of inaccurate information, request deletion where allowed, restrict certain processing, or object to marketing use of your data. You may also withdraw consent where processing is based on consent, and that withdrawal will not affect processing already carried out before the withdrawal. If you want to make a privacy request or ask a question about your data, contact us through the details listed on our website.
By using our website, submitting a form, or contacting us on WhatsApp, you agree to this Privacy Policy and to the collection and use of your information as described above.
