Last Updated: 5 June 2026
Booking, Inspection & Service Scope
By booking a service with GH Towers Auto Workshop, you confirm that all information provided about your vehicle and service requirements is accurate to the best of your knowledge. All bookings are subject to confirmation and availability. Repair times provided are estimates only and may vary depending on vehicle condition, diagnostics, parts availability, supplier delays, and unforeseen repair requirements. During inspection or repair, additional faults may be discovered that were not visible during the initial assessment. In such cases, GH Towers Auto Workshop reserves the right to recommend additional repairs and will seek customer approval before proceeding with any work outside the original scope.
Pricing, Estimates & Payments
All quotations and estimates are provided based on the information available at the time of inspection and may be subject to change if additional issues are identified during the repair process. Customers will be informed of any significant changes before additional work is carried out. Payment is due upon completion of the approved service unless otherwise agreed in writing. GH Towers Auto Workshop reserves the right to retain possession of the vehicle until all outstanding balances have been settled. Promotional offers, discounts, and special pricing are subject to specific terms and may be modified or withdrawn without prior notice.
Warranty, Liability & Vehicle Responsibility
GH Towers Auto Workshop is committed to providing quality workmanship and professional service. Any warranty provided applies only to the specific repair or replacement carried out by our workshop and does not cover normal wear and tear, misuse, neglect, accidents, modifications performed by third parties, manufacturer defects, or issues unrelated to the original repair. While every effort is made to ensure the highest standard of service, GH Towers Auto Workshop shall not be liable for indirect, incidental, consequential, or business-related losses resulting from vehicle downtime, delays, part shortages, or circumstances beyond our reasonable control. Customers are responsible for removing valuables and personal belongings from their vehicles before service. The workshop is not responsible for the loss, theft, or damage of personal items left inside the vehicle.
Website Usage, Customer Information & General Terms
By using our website, contact forms, WhatsApp channels, or booking systems, you agree to provide accurate and up-to-date information. Customer information may be used for booking management, service updates, quotations, customer support, and follow-up communication related to workshop services. GH Towers Auto Workshop takes reasonable measures to protect customer information but cannot guarantee uninterrupted access to its website or digital services. We reserve the right to update, modify, suspend, or discontinue any service, website content, pricing, or policy without prior notice. By continuing to use our services, you acknowledge and agree to these Terms & Conditions. Any dispute arising from the use of our services shall be governed by the applicable laws and regulations of the United Arab Emirates.
Final Acceptance Statement
By booking a service, submitting a form, requesting a quotation, or using our website, you confirm that you have read, understood, and agreed to these Terms & Conditions.
